The following conditions apply to accommodation bookings made by you through your usage of website. Hotel Oliver may alter these conditions at any time.
Making a booking
It is your responsibility to review the booking details (including the total price and deposit payable) and submit accurate information when making a booking.
Please note that Hotel Oliver reserves the right to pre-authorise the first night of your stay prior to your arrival.
Modifications must be made in advance of the notice period to avoid the accommodation provider's late cancellation fees.
Cancellations and Non-Arrivals
If you have booked the 'Free to Cancel' option then it is free to cancel before the accommodation's late cancellation period. This will result in a refund of your deposit payment, subject to any applicable fees (which if applied are a minimum of GBP 10.00) and minus any already issued cash-back.
If you cancel within the late cancellation period, or do not arrive, your deposit is forfeited in full and the accommodation may charge a cancellation penalty equal to an amount up to the total value of the reservation.
Check In / Check Out
The terms and conditions of the accommodation provider will apply to you from check-in, or in the case of non-arrival.
Check in from: 12:00 GMT
Check out by: 11:00 GMT
You will need to have some form of photographic ID (passport, driver's license or identity card) at your arrival. If you do not bring a photographic ID, you may not be allowed to check in.